Case Study: How a Contracting Company Turns High Stress into High-Volume Recruiting Success

Scenario: A government contracting and consulting company was awarded a large four-month contract to support an Economic Injury Disaster Loan call center. Being new to high-volume recruiting, their main challenges were lengthy candidate requirements and navigating tight deadlines.

This case study can act as a roadmap for companies in similar situations. Read on to see how they resolved these challenges.

Juggle Lengthy Candidate Requirements

Navigate Tight Deadlines and Restraints

Streamline the Interview & Clearance Process

Resolution Increased Performance & Retention

Juggle Lengthy Candidate Requirements and Equipment Shortages

High-volume recruiting to this scale is a new challenge for this company, making it difficult to know where to begin. The short time frame causes added pressure to hire candidates quickly, which could result in underqualified hires if done inefficiently.

Underlying problems at-a-glance:

New to this level of high-volume recruiting and don’t know where to start

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Lengthy list of candidate requirements makes it challenging to find qualified hires

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Supply chain issues due to the pandemic make it difficult to receive new laptops

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Short time frame creates added pressure to hire candidates quickly

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Equipment shortage; lack of returned laptops to give to new hires

On top of the short time frame to create an efficient recruiting process, there are many requirements that make it difficult to find qualified hires, including:

  • Having a Bachelor’s degree
  • Willing to work weekends
  • Waiting through a lengthy onboarding process due to background and security requirements
  • Being fully vaccinated
  • Being open to a long-term contract
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Additionally, there is an equipment shortage due to the number of contractors not returning laptops promptly. This means the company doesn’t have enough existing supplies to support its new hires. However, supply chain issues from the pandemic make it difficult to receive new laptops on time, meaning the company must rely on people returning equipment.

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